Worldcat Identities Networkis a tool you can use to explore the interconnectivity between WorldCat Identities. A map lets you visually explore the relationships between each identity in the WorldCat Identities database.
We believe that virtual reference offers people the chance to connect to libraries, not just to find materials and get their questions answered, but to build relationships.
In the process of rebuilding this site, we talked to a group of young adults at the Tualatin Public Library, aged 12-18, and asked if they had ever used chat before. They had, on Facebook, with their friends.
I posted some of the comprehensive layouts for our new website last friday. Today I received some layouts for the librarian side as well. New is a 'dashboard' page that (we hope) will both make it easy to do what you came to do (answer questions, adjust your schedule) and to explore the service and the people like you who deliver it.
We have fewer screenshots to share because the designers ran out of time, but I think you'll get the idea.
Thanks to the Answerland Logo team, Erin Golub, Stuart Levy, Emily Papagni and Kim Read, we now have an image to go with our new (old) identity.
The team tried to find a logo that conveyed that Answerland was about people giving answers to other people, that it was from the library, that it was convenient and authoritative - whew! That's a lot. They worked with a crowdsourcing site, Crowdspring again, and no submission was perfect.
The L-net quality team awarded two notable transcript awards at the 2012 Oregon Virtual Reference Summit, to Buzzy Nielsen and Alice LaViolette. You can read their transcripts at www.oregonlibraries.net/notable.